1. Who We Are
Connectshop is an authorized distributor of Dr.Jora Ayurvedic and nutrition products. We operate under the brand Herbal veda care,
and sell exclusively through our website and authorized online marketplaces (such as Amazon, etc.).
2. Information We Collect
We collect the following personal data when you interact with us:
- Personal Identification Information: Name, phone number, email address, shipping address, billing address
- Payment Information: Card details, UPI ID, or payment gateway references (processed securely by third-party providers)
- Order & Transaction Data: Product details, order history, invoice detail
- Technical Information (if applicable): IP address, device/browser type, cookies
- Marketing Preferences: Your consent to receive promotional updates
3. How We Use Your Information
We use your personal data to:
- Process and fulfill your orders
- Communicate order updates (confirmation, delivery, support)
- Handle returns, refunds, and customer service queries
- Send promotional offers and updates (only with your consent)
- Improve our website, customer service, and product offerings
- Comply with legal and regulatory obligations
4. How We Share Your Data
We do not sell or rent your personal information to any third party.
We may share your data with:
- Delivery partners (to ensure order delivery)
- Payment gateway providers (to process payments)
- IT service providers (for website hosting, email/SMS communication)
- Legal authorities (if required under law)
All third parties are contractually obligated to keep your information secure.
5. Cookies & Tracking
We may use cookies to:
- Save your preferences and improve browsing
- Track website performance (analytics)
- Offer personalized product suggestions
You can modify cookie preferences via your browser settings. For more, please refer to our
[Cookie Policy].
6. Data Security
We take appropriate measures to protect your data, including:
- Encrypted data transfer via SSL
- Secure third-party payment gateways
- Limited access to personal data by authorized personnel only
7. Your Rights
You have the right to:
- Access your personal information
- Request correction or deletion
- Withdraw marketing consent at any time
- Raise complaints regarding misuse of your data
To exercise your rights, email us at: info.connectshop@gmail.com
8. Children’s Privacy
Our products are not marketed to children under 13. We do not knowingly collect information from minors.
9. Third-Party Platforms
If you purchase our products via Amazon or other platforms, their privacy policies also apply.
We do not control how those platforms collect or use your data.
10. Changes to This Policy
We reserve the right to update this Privacy Policy. All changes will be posted on this page with the updated effective date.
